Terms, Conditions & Privacy Policy
This Terms of Use was last updated on 7 July 2020.
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This Privacy Policy was last updated on 7 July 2020.
This Privacy Policy applies when you visit, use the englishontrack.com and/or when you engage me to teach (herein referred to as the “Services”).
By using the Services, you agree to the terms of this Privacy Policy. You shouldn’t use the Services if you don’t agree with this Privacy Policy or any other agreement that governs your use of the Services.
1. What Data We Get
When you create an account and use the Services, including through a third-party platform, we collect any data you provide directly, including:
In order to use certain features (like enrolling in a course), you need to create a user account. When you create or update your account, we collect and store the data you provide, like your email address, password, gender, and date of birth, and assign you a unique identifying number (“Account Data”).
Shared Content
Parts of the Services let you interact with other users or share content publicly, including by posting reviews on a course page, asking or answering questions, sending messages to students or instructors, or posting photos or other work you upload. Such shared content may be publicly viewable by others depending on where it is posted.
When you enroll in and take courses, we collect certain data including which courses, assignments and quizzes you’ve started and completed; your exchanges with me, external teaching assistants and other students; and essays, answers to questions, and other items submitted to satisfy course requirements.
Student Payment Data
If you make purchases, we collect certain data about your purchase as necessary to process your order. Payment by Paypal, PayLah and PayNow assures user that your payment transaction will be secure. For security, English On Track does not collect or store sensitive payment data, such as full credit card numbers or card authentication data.
2. What we use your data for
We use the data we collect through your use of the Services to:
2.1 Provide and administer the Services, including to display customised content and facilitate communication with other users;
2.2 Process your requests and orders for courses, products, specific services, information, or features;
2.3 Communicate with you about your account by:
2.4 Responding to your questions and concerns;
2.5 Sending you administrative messages and information, including messages from instructors and teaching assistants, notifications about changes to our Service, and updates to our agreements;
2.6 Sending you information and in-app messages about your progress in courses, rewards programs, new services, new features, promotions, newsletters, and other available courses (which you can opt out of at any time);
2.7 Sending push notifications to your wireless device to provide updates and other relevant messages (which you can manage from the “options” or “settings” page of the mobile app);
2.8 Manage your account preferences;
2.9 Facilitate the Services’ technical functioning, including troubleshooting and resolving issues, securing the Services, and preventing fraud and abuse;
2.10 Solicit feedback from users;
2.11 Market and administer surveys and promotions administered or sponsored by English On Track;
2.12 Learn more about you by linking your data with additional data through third-party data providers or analyzing the data with the help of analytics service providers;
2.13 Identify unique users across devices;
2.14 Tailor advertisements across devices;
2.15 Improve our Services and develop new products, services, and features;
2.16 Analyze trends and traffic, track purchases, and track usage data;
2.17 Advertise the Services on third-party websites and applications;
2.18 As required or permitted by law; or
2.19 As we, in our sole discretion, otherwise determine to be necessary to ensure the safety or integrity of our users, third parties, the public, or our Services.
3. Security
We use appropriate security based on the type and sensitivity of data being stored. As with any internet-enabled system, there is always a risk of unauthorised access, so it’s important to protect your password and to contact us if you suspect any unauthorised access to your account.
English On Track takes appropriate security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal data that we collect and store. These measures vary based on the type and sensitivity of the data. Unfortunately, however, no system can be 100% secured, so we cannot guarantee that communications between you and English On Track, the Services, or any information provided to us in connection with the data we collect through the Services will be free from unauthorised access by third parties. Your password is an important part of our security system, and it is your responsibility to protect it. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately and contact audrey@englishontrack.com with any concerns.